Christopher R. Boorman

SKILLS SUMMARY:
Over 13 solid years of experience in the financial services industry. Experienced in planning, organizing and overseeing projects. Working knowledge of annuities and mutual funds, as well as Vantage, RPS and RMA annuity administration systems.

QUALIFICATIONS:
ANALYTICAL/EVALUATION
Successfully resolved over 500 defects across 24 versions of 2 financial administration software products, increasing quality and accuracy, and enhancing company reputation. Developed procedures to examine changes and maintain system integrity. Reviewed procedures with management, peers, subordinates and clients, managing expectations and ensuring consistency. Prioritized work against risk-based testing methodology. Gathered information from multiple sources and compared against expected results. Identified potential calculation and interface issues and suggested corrections to maintain quality and accuracy. Thoroughly documented evaluation procedures and results, increasing transparency and accountability.

ADMINISTRATION
Managed 1 – 3 person staff in most recent position. Performed daily checkout of financial product administration systems. Increased quality and efficiency of financial services software while maintaining project deadlines, enhancing customer relationships. Contributed to employee training and evaluations. Able to manage multiple tasks and responsibilities simultaneously. Strong leadership skills and attention to detail.

COMMUNICATION
Developed presentation of new financial product administration software for management. Created manuals and worked with department heads to train employees in financial product systems. Worked with representatives from multiple departments, gathering requirements and soliciting feedback during various project phases. Negotiated with business areas to secure personnel during project testing phase. Led numerous conference calls and meetings with management, peers and clients. Communicated contents, descriptions and impacts of weekly code deliveries to clients. Gave speech at 2005 Graduation, University of Hartford, Barney School of Business.


PROFESSIONAL EXPERIENCE
Visual Technologies, Inc. - Hartford, CT
Quality Manager Sep 2006 – Feb 2009

Hartford Life Insurance (HTSC) - Windsor, CT
Business Analyst Consultant Nov 2005 – Sep 2006

ING - Hartford, CT
Business Analyst Consultant Mar 2005 – Sep 2005

Hartford Life Insurance - Windsor, CT
Business Analyst Consultant Oct 2004 – Feb 2005

MassMutual Life Insurance - Hartford, CT
Test Coordinator / Mar 1999 – Sep 2004
Business Systems Analyst

Connecticut/Mass Mutual Life - Hartford, CT
Annuity Underwriter Aug 1995 – Feb 1999


EDUCATION
M.B.A. - University of Hartford, GPA: 3.88
B.A., Mathematics - Grove City College, GPA: 3.24
Completed LOMA Management Assessment
Completed Society of Actuaries Course 100 Exam
Completed Dale Carnegie Course
Completed SkillPath Seminar: “Excelling As a First Time Manager”

ORGANIZATIONS/AWARDS
Eagle Scout
Beta Gamma Sigma
Toastmasters
Omicron Delta Kappa
National Association of Asian American Professionals